Introduction Empowering individuals Working together Operating sustainably Governance and engagement Appendix 2023 Environmental Repo爀琀 and authorized service provider repair channels, lowers E-waste recycling costs and expands the choices customers have in Pixel phone repair. In tandem with our trade-in program, this Since all products will eventually become obsolete, extends the usable life of Pixel phones. availability of and pa爀琀icipation in e-waste recycling In 2022, we announced ChromeOS Flex and the programs is impo爀琀ant to help keep electronics out of Chromebook repair program, which aim to extend land昀椀lls and reuse the critical minerals within them. the useful life of laptops, PCs, and Chromebooks alike. We’re focused on sourcing recycled and sustainable ChromeOS Flex helps extend the life of aging Macs, PCs, materials from our supply chain, and we recognize and Linux devices by conve爀琀ing them to the ChromeOS that the supply chain is only able to provide recycled ecosystem and reducing the amount of e-waste that’s materials when robust recycling collection, processing generated. In addition to providing up to eight years of infrastructure, and technologies are available. For devices so昀琀ware updates for Chromebooks, schools can easily at the end of their service life, we o昀昀er free recycling identify which Chromebooks have commonly repaired in every country where we ship consumer hardware components—like the keyboard, display, and palmrest—  131 products. through our new repair program site. This is just the 昀椀rst step, and we’re looking forward to hearing feedback to help While e-waste recycling programs are generally available, grow and improve the program. they o昀琀en have low consumer pa爀琀icipation rates. That’s why, in 2022, we joined forces with industry peers and We pa爀琀ner with device manufacturers (OEMs) to help electronics recycling sta爀琀up Retrievr on a new e-waste increase the number of new Chromebooks that are made recycling pilot designed to address the behavioral with recycled materials and are easy to customize, repair, reasons that stop consumers from recycling. Unlike and upgrade. For example, the new Framework Laptop recycling household items like food packaging or shipping Chromebook Edition, made of 50% post-consumer boxes, electronics have unique barriers to overcome recycled aluminum, is the most customizable Chromebook before consumers feel comfo爀琀able taking action. The yet. It’s durable, powe爀昀ul, thin, light, and designed to last. goal of the pilot is to study how the industry can reduce Individuals can upgrade the laptop’s memory and storage; barriers and increase pa爀琀icipation in e-waste recycling. replace key pa爀琀s like the screen, ba琀琀ery, and webcam; and swap out the bezel with di昀昀erent colors, all without needing to replace their entire laptop. The Framework Laptop Chromebook Edition is easy to upgrade and repair. 64